Welcome to the eFincePay Help Centre

1. How do I create a eFincePay account?

To create an account, click on Sign Up from our homepage, enter your email, set a password, and complete your KYC verification. Once verified, you can start accepting payments or sending payouts instantly.

2. Why do I need to complete KYC? +

3. What payment methods does eFincePay support? +

4. How long does it take for settlements to reach my bank? +

5. Can I send payouts on weekends or holidays? +

6. What happens if a customer’s payment fails? +

7. How do I reset my password? +

8. How secure is eFincePay? +

9. How do I contact support? +

10. Where can I find invoices and reports? +

Still need help?